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Measurement, Training

Spoken Word Audits: Eavesdropping on Analyst and End-user Client Conversations – A SageCircle Webinar

While it is illegal for analyst relations (AR) teams to wiretap the phones of analysts, it is possible to eavesdrop on their conversations with enterprise IT managers and other technology and telecommunications …

Measurement

Spoken word audits are great tools and not hard to do

IT and telecommunications industry analysts often provide research and recommendations through the classic medium of the spoken word, especially during phone-based inquiry. Unfortunately, there is no clipping service that makes it easy …