Research Consumers need account maintenance, part one
To get the maximum value from an automobile a certain amount of ongoing maintenance is required. This includes the regular oil change as well as larger items done at specified intervals. A trip to either the dealer or the quick-lube usually results in a multi-point “safety inspection” to highlight any special concerns.
Research consumers from IT clients or IT vendors should also consider regular account maintenance and checkups in order to maximize the value of their contract and ensure great service. Consumers should take control of driving value out of analyst contracts because most analyst firms’ internal processes are not optimized for clients or are simply inefficient. They don’t generally provide the “safety check” and instituting a review process with your analyst firm Account Executive can serve to monitor the value you receive from the firm’s services.
The Account Executive
The Account Executive (AE) is the key to getting the most out of contracts, because they are the client’s representative within the firm and can best provide access to research and to the analysts. However, […]
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