Here is a comment from a blog that is representative on the attitude about analysts at major firms covering an emerging technology:
“…I think that the Social Revolution is being underreported by Gartner et al, because the enterprise world is a laggard …”
Or maybe the thought leaders and leading providers of an emerging technology market (in this case social media technology and services) have not done a good enough job briefing the analysts and sharing market intelligence.
Myth #1 – The analysts know everything (see Analyst Myths Revisited)
The commenter was right that a significant portion of the advisor analysts’ client base is large enterprises. It is also true that most enterprise CIOs are inherently conservative in adopting technology. So advisory analysts, like Gartner, that get a lot of data points from their end-user client inquiries will not hear about cutting edge uses of emerging technology. Another critical fact in this situation is that an important source of information for the analysts is the vendor community. However, tech startups and small vendors are less likely to have formal AR programs. This means that the emerging technology crowd is not making its point-of-view heard.
So it is logical that if only one side of a debate (e.g., enterprise IT managers concerned about the risks whatever new technology) is talking to the analysts then that side’s opinion and factioids will be overweighted in research. Equally damaging for emerging technology is when end-user clients don’t talk about […]
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