You could end up buried deep in the “Niche” by insisting on being added to a MQ before you are ready

Niche = “Losers” on the Magic QuadrantGartner’s Magic Quadrant is probably the iconic piece of analyst research. With its visibility and status, it also has enormous influence on vendor sales opportunities, especially when it comes time for IT buyers to draw up the all-important vendor short lists.

Because of this influence on short lists, communications and IT vendor executives sometimes obsess over the “MQ” for their markets and put great pressure on their AR teams to get placement on MQs they are not on. This can actually be a counterproductive move because vendors who really should not be on a MQ will get stuck in the lower left hand corner (click on graphic to enlarge). Even thought this part of the MQ is labeled “Niche,” too many IT buyers translate that label into “Loser.” Getting perceived as a “Loser” can put a vendor’s sales at a disadvantage in trying to get into an opportunity because it is so much more difficult to explain away why you are not a “Loser.” than explaining why your company was not included on a version of a MQ.

Some Gartner analysts publicly admit that this mental relabeling occurs and try to mitigate […]

Do your customers assume that Gartner or other analysts have done all the due diligence? [for Vendor Sales]

icon-dollar-euro.jpgAn analyst relations (AR) manager gave me a call this week with an interesting tid-bit that completely reinforces the recent postings about vendor sales reps asking about analyst usage, analyst myth #1  and how IT managers should use Waves and Magic Quadrants.
 
The AR manager was recently at their software company’s annual sales kick off meeting. There was a customer panel taking questions from a moderator and the sales reps in the audience. One question was “How or do you use the analyst firms to make decisions?” One customer said that […]

Now that is not the way to exploit an expensive Magic Quadrant reprint

socialtext-open-link-to-a-gartner-mq.jpgI accidently came across an unsecured link to a PDF of Gartner’s Magic Quadrant for Team Collaboration and Social Software, 2007 courtesy of (vendor). This was a nice little treat because I was about ready to chat with one of (vendor)’s competitors and it good to see what Gartner had to say.

For (vendor), it is a classic mistake to not require someone who wants a copy to register so that the company can capture the potential prospect’s contact information for later use. Furthermore, Socialtext could be giving their competitors’ a free ride off their expensive reprint, because […]

IT managers, it’s never, ever only about the upper right dot when it comes to Forrester Waves or Gartner Magic Quadrants

icon-phone-headset.jpgOne of the things that drives vendors – and even some Gartner and Forrester analysts – crazy is when an IT buyer zeros in on the vendors in the upper right hand corner of a Forrester Wave or Magic Quadrant to the exclusion of all other vendors. It is human nature to go for those who are perceived as tops in their market. Alas, that is not how these highly visible research graphics should be used. Rather IT managers should be looking to align their […]

Gartner’s Cool Vendor annual research note set [Startup Saturday]

Often startups with interesting new technologies feel like there are no IT analysts that want to cover them. For example, they are usually excluded from signature deliverables like Forrester Waves and Gartner Magic Quadrants since they often don’t fit neatly into an existing market. Rather than give up, startups should consider targeting Gartner’s annual “Cool[…]

Gartner’s Cool Vendor annual research note set [Startup Saturday]

rocket-for-startups.jpgOften startups with interesting new technologies feel like there are no IT analysts that want to cover them. For example, they are usually excluded from signature deliverables like Forrester Waves and Gartner Magic Quadrants since they often don’t fit neatly into an existing market. Rather than give up, startups should consider targeting Gartner’s annual “Cool Vendors” research note series.
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